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Home » Water Filtration Systems » Filtersmart Reviews

Filtersmart Reviews

By: David Trinh
Last Updated:

So you’re interested in Filtersmart filters and softeners.

You’ve come to the right place.

In this review, we will break down everything you need to know about the company, its main products, and what you need to know before buying a Filtersmart water softener or filter to make the best buying decision.

Filtersmart Overview

filtersmart softener

FilterSmart was founded to find a more sustainable way to filter your water without using harmful sodium or salt. They are on a mission to replace all outdated salt-based water softeners in America.

The main focus for Filtersmart is producing top of the line whole house salt-free softeners and filters. They pride themselves on being one of the top brands in the whole home water solution market.

The company offers quality money-back guarantees, lifetime warranty on parts, environmental consciousness, and focusing on creating systems that are low maintenance, easy to install, and hassle-free.

Filtersmart’s Top Products

#1 FS1500 Whole House Filter & Softener Combo
  • Provides salt-free softening and whole-home filtration
  • Coconut shell carbon filter
#2 FS1000 Whole House Filter
  • Provides whole-home filtration
  • Coconut shell carbon filter
  • Lifetime warranty
#3 FS500 Whole House Salt-Free Softening Conditioner
  • Provides whole-home water softening
  • Salt-free water conditioner which changes structure hard water
  • Lifetime warranty

#1 FS1500 Whole House Filter & Salt-Free Softener

This is Filtersmarts top combination product which offers both whole house water filtration and softening.

If you have problems with hard water and you need to purify & filter your water then this system is going to be the best option that Filtersmart provides.

This system is good for 1,000,000 gallon capacity of water, it offers a 12 GPM flow rate, and has a 9 x 48 tank volume.

The filtration media in tank 1 is good for 5 years or 1,000,000 gallons and the media in tank 2 has a lifetime guarantee.

For the filter media, they use an acid washed high purity high activity granular activated carbon manufactured by steam activation from carefully select coconut shells.

The carbon filter system removes chlorine, chloramine, volatile organic compounds, synthetic organic compounds, THMs, pesticides, herbicides, and industrial solvents.

For the Salt-free softening, they use a media which has atomic-level templates that act as catalysts and reduce the ability of water molecules to prevent calcium, magnesium, and bicarbonate ions from coming together to form crystals of calcium and magnesium scale.

This process results in the creation of microscopic crystals of scale (seed crystals), which rapidly form in the treated water, not on the contact surfaces of the water system, and are carried downstream through the water system giving you scale-free water.

The FS1500 also comes with a 90-day money-back guarantee and lifetime warranty on parts.

Overall, if you’re looking for a good whole house filter system and also need to treat your hard water then this model from Filtersmart is a good option to consider.


#2 FS1000 Whole House Water Filter


This model from Filtersmart contains just whole home water filtration and not softening.

If you just need to filter out chlorine and other harmful contaminants from your water supply then this system is best for you.

The FilterSmart Whole Home Water Filter System uses the highest quality activated carbon media for filtration. The granulated coconut shell carbon filters are guaranteed to remove chlorine to undetectable levels for a period of 5 years or 1,000,000 gallons.

This coconut shell carbon filter removes:

  • Chlorine
  • Chloramine
  • Volatile organic compounds (VOCs)
  • Synthetic organic compounds (SOCs)
  • Trihalomethane organic compounds (THMs)
  • Pesticides
  • Herbicides
  • Industrial solvents

Filtersmart products are certified to meet NSF requirements and also offer a lifetime guarantee on parts and 90-day money-back guarantee for the product.

With this whole home water filter, you will get clean water at every tap, convenience and maintenance-free design, and more.

Overall, this whole home filter from Filtersmart is a good product at a competitive price compared to other leading brands.


#3 FS500 Whole House Water Softener (Conditioner)


This whole home water conditioner from Filtersmart is one of their best sellers.

If you’re someone who just needs to treat hard water scale and buildup on your appliances and don’t want the negative effects of salt then this unit is best.

This model is a 100% salt-free water conditioner that is environmentally friendly since it doesn’t flush salt brine back into the environment like traditional salt systems.

How does this salt-free conditioner work on hard water?

It uses a media which changes the structure of incoming hard water creating microscopic crystals of scale (seed crystals), which rapidly form in the treated water, not on the contact surfaces of the water system, and are carried downstream through the water system giving you scale-free water.

The system has a lifetime warranty, 90-day money-back guarantee, 12 GPM flow rate, and is priced competitively compared to alternate brands.

Overall, as a salt-free water conditioner, this model is a good option to consider.


What to Consider Before Buying a Filtersmart Product

1. What type of water issue do you have?

The most important thing to understand is what’s in your water before selecting the right product. Do you have hard water and scale? Does your water contain lots of harmful contaminants that are having an impact on your health? Getting a water test or determining what the main issue with your water supply by looking at your city report is important before selecting the right product.

2. Do you have space near your water inlet?

Any whole-house system is going to take up some space. Make sure you have enough room available near your incoming water supply as this is where it’s best to install your unit. If you are purchasing a filter and softener this will be larger. If you just need a filter or a softener than this will take up a little less space.

3. Is this the best brand compared to alternatives?

Have you done proper research on competing brands on the market? There are a few really good water filter and softener brands on the market and you owe it to yourself to do your research before making a big purchase. Brands like Aquasana, Springwell, Aquaox, and Pelican are also worthwhile to look into. We have covered all those brands on our review guides.

4. Is the cost worth it based on your water and health?

How much importance do you put on your health and the quality of your water. If you know that this is an important issue (like it is) then you will be willing to spend a little more upfront to buy the best system which will last and provide you the health benefits for years to come. If you’re not as worried then looking for a cheaper deal may be of interest.

What Do Customers Say About Filtersmart?

I had a chance to review a bunch of customer reviews on Amazon, Filtersmart, and other online retailers. You can see a few below about what they thought.

Filtersmart.com Reviewer:

“The salt-free softener is just what we wanted. We were tired of buying salt so the salt-free one was looking quite intriguing. After months of research, it looked like the medium was legitimate from testing that I have seen. You just have to understand it is different from Ion exchange systems that add salt. For scale from hard water, it will certainly keep the pipes and faucets free. That silky slimy feel from softeners, you won’t get from salt-free. But I never liked that anyhow, so salt-free water the one for me.”

Filtersmart.com Reviewer:

“This is my second one! Bought for vacation home. These systems work as advertised and have noticed an immediate difference in the taste and smell of my water.”

On Amazon, 57% of reviews were 5-star, and 30% were 1-star.

Going through some of the negative reviews, customers mainly complained of some issues with the softening system where it didn’t work as well as they thought for very hard water and they were used to salt-based systems before. Also, a few complaints were about having issues installing and getting the system set up. Keep in mind though that these were a very small majority of the overall reviews.

Alternatives to Filtersmart

Any savvy consumer will do a proper amount of research before making a big investment in a whole home water system.

Overall, we think that Filtersmart is a solid company with good products at a fair price but we do also believe that there are some great alternative solutions to consider.

Our job at Water Tech Advice is to review all of the best brands on the market and below is a brand that we think is worth your consideration when looking to purchase a softener or filter system.

Springwell Filters & Softeners

Springwell is another top brand that sells whole home softeners, filters, and combination systems.

They are priced at a very affordable rate and have top of the line filtration and softening technology as well.

We have rated them #1 on many of our reviews.

It is definitely worth your time to consider Springwell as well when looking for a whole home unit.



Our overall conclusion is that Filtersmart is a good brand of water filters and salt-free softeners that is environmentally friendly.

The price point they sell their products at is reasonable compared to competitors and the quality of their product technology is good as well.

That being said, we still think that brands like Springwell, Aquasana, Aquaox, and Pelican are definitely worth considering when making your final decision.

You can see our top recommendations for water softeners here and our top picks for the best whole-home water filters here.

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David Trinh
David is an expert in all things plumbing, heating, cooling, and water treatment. He got his start in the plumbing business working on fixing all types of home improvement issues including water leaks, broken toilets, appliance installation, and more. Over time, he learned a ton about installing and choosing the correct water treatment products for homeowners.

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